Patient Access & Registration Specialist

ECU Health; Greenville (NC); On-site; USD 32,000 - 52,000; Full time

Job summary

ECU Health Physicians in Greenville, NC is seeking a patient access representative who will register patients, interpret benefits, and counsel on coverage. Strong communication, detail orientation and multitasking are essential.

The role involves maintaining medical terminology knowledge and navigating third-party payer regulations, plus handling patient and customer interactions and other duties as assigned.

Qualifications

• High School or GED required.
• Associate Degree preferred.
• Bachelor's Degree preferred.
• 2 years customer service required.
• 1–2 years registration/billing experience in healthcare preferred.
• Excellent communication, detail orientation, organization, and multitasking required.
• Basic computer skills.

Responsibilities

• Perform patient registration.
• Provide insurance benefits interpretation and counseling.
• Maintain medical terminology and knowledge of third party payer regulations.
• Perform patient and customer relations.
• Complete other duties as assigned.

Skills

Communication

Detail orientation

Organization

Multitasking

Basic computer skills

Education

High School or GED

Associate Degree

Bachelor's Degree

Job description

ECU Health Physicians in Greenville, NC is seeking a patient access representative who will register patients, interpret benefits, and counsel on coverage. Strong communication, detail orientation and multitasking are essential.

The role involves maintaining medical terminology knowledge and navigating third-party payer regulations, plus handling patient and customer interactions and other duties as assigned.