Patient Access & Registration Specialist

ECU Health; Greenville (NC); On-site; USD 22,000 - 32,000; Full time

Job summary

ECU Health is seeking an on-site patient access representative for patient registration and benefits interpretation in a healthcare setting. You will counsel patients on insurance benefits, maintain medical terminology, and handle front-office relations with accuracy and professionalism.

Requirements include a High School diploma or GED, 2 years of customer service, and 1-2 years in registration/billing. Strong communication and computer skills are essential; Epic Cadence experience is

Qualifications

• High School diploma or GED required.
• Associate and/or Bachelor's degree preferred.
• 2 years of customer service is required.
• 1-2 years of registration and/or billing in healthcare preferred.
• Excellent communication, detail orientation, organization and multitasking skills required.
• Basic computer skills.

Responsibilities

• Performs patient registration.
• Interprets insurance benefits and counsels patients.
• Maintains medical terminology skills and knowledge of payer regulations.
• Performs patient and customer relations.
• Other duties as assigned.

Skills

Customer service

Phone communication

Attention to detail

Scheduling workflows

Confidentiality

Education

High School diploma or GED

Associate degree preferred

Bachelor’s degree preferred

Tools

Epic Cadence

EHR systems

Microsoft Office

Job description

ECU Health is seeking an on-site patient access representative for patient registration and benefits interpretation in a healthcare setting. You will counsel patients on insurance benefits, maintain medical terminology, and handle front-office relations with accuracy and professionalism.

Requirements include a High School diploma or GED, 2 years of customer service, and 1-2 years in registration/billing. Strong communication and computer skills are essential; Epic Cadence experience is