Patient Access & Benefits Specialist (Day Shift)

ECU Health; Greenville (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

ECU Health Physicians is seeking a patient registration specialist to perform registration duties and interpret insurance benefits. The role emphasizes accurate data entry, client communication, and adherence to payer regulations.

Responsibilities include counseling patients on coverage and benefits while maintaining up‑to‑date medical terminology knowledge and providing excellent customer service in a healthcare setting. Day shifts and full‑time employment are offered.

Qualifications

• High School or equivalent (GED) or higher is required.
• Associate Degree: preferred
• Bachelor's Degree: preferred
• 2 years Customer Service is required.
• 1 to 2 years of Registration and/or Billing experience within a healthcare setting is preferred.
• Excellent communication, detail orientation, organization, and multitasking skills required.
• Basic computer skills.

Responsibilities

• Performs patient registration.
• Provides insurance benefits interpretation and counseling.
• Maintains medical terminology skills and knowledge of third party payer regulations.
• Performs patient and customer relations.
• Completes other duties as assigned.

Skills

Customer service

Communication

Detail orientation

Organization

Multitasking

Basic computer skills

Education

High School or GED

Associate Degree

Bachelor's Degree

Job description

ECU Health Physicians is seeking a patient registration specialist to perform registration duties and interpret insurance benefits. The role emphasizes accurate data entry, client communication, and adherence to payer regulations.

Responsibilities include counseling patients on coverage and benefits while maintaining up‑to‑date medical terminology knowledge and providing excellent customer service in a healthcare setting. Day shifts and full‑time employment are offered.