Patient Access Representative - Neurology Greenville

ECU Health; Greenville (NC); On-site; USD 30,000 - 45,000; Full time

Job summary

ECU Health in Greenville, NC, is looking for a dedicated individual to perform patient registration and provide insurance benefits counseling. The role requires strong communication skills and a background in customer service.

The ideal candidate will have at least a high school diploma and some experience in healthcare registration or billing. This full-time position operates Monday to Friday, offering a chance to contribute to a multi-specialty group with over 600 providers.

Qualifications

• High School or equivalent (GED) is required.
• 2 years Customer Service experience is required.
• 1 to 2 years of Registration and/or Billing experience preferred.

Responsibilities

• Perform patient registration and customer relations.
• Provide insurance benefits interpretation and counseling.
• Maintain medical terminology skills and knowledge of regulations.

Skills

Excellent communication (both written and oral)

Customer Service

Detail orientation

Organization

Multitasking skills

Basic computer skills

Education

High School or equivalent (GED)

Associate Degree

Bachelor's Degree

Job description

Position Summary

Performs patient registration. Provides insurance benefits interpretation and counseling. Maintains medical terminology skills and knowledge of third party payer regulations. Performs patient and customer relations. Completes other duties as assigned.

Minimum Requirements

• High School or equivalent (GED) or higher is required.
• Associate Degree: preferred
• Bachelors Degree: preferred
• 2 years Customer Service is required
• 1 to 2 years of Registration and/or Billing experience within a healthcare setting is preferred.
• Excellent communication (both written and oral), detail orientation, organization, and multitasking skills required.
• Basic computer skills

Other Information

Monday - Friday 0800-1700

Full time position

About ECU Health Physicians

ECU Health Physicians is multi-specialty group with over 600 providers in more than 140 primary and specialty clinics across more than 110 locations in eastern North Carolina.

General Statement

It is the goal of ECU Health and its entities to employ the most qualified individual who best matches the requirements for the vacant position.

Offers of employment are subject to successful completion of all pre-employment screenings, which may include an occupational health screening, criminal record check, education, reference, and licensure verification.

We value diversity and are proud to be an equal opportunity employer. Decisions of employment are made based on business needs, job requirements and applicant’s qualifications without regard to race, color, religion, gender, national origin, disability status, protected veteran status, genetic information and testing, family and medical leave, sexual orientation, gender identity or expression or any other status protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer, or against any individuals who assist or participate in the investigation of any complaint.