Patient Access & Benefits Counselor

ECU Health; Greenville (NC); On-site; USD 25,000 - 31,000; Full time

Job summary

ECU Health Medical Center in Greenville, North Carolina, is seeking a Patient Registration Clerk to support patient admissions and benefits interpretation. You will counsel patients on insurance benefits, maintain medical terminology skills, and stay current with third-party payer regulations while delivering courteous patient and customer service.

This full-time role offers daytime hours (9 am–6 pm) and a stable opportunity at a Magnet-designated academic medical center serving a large,

Qualifications

• High School diploma or GED required.
• 2 years of customer service experience required.
• 1–2 years of registration/billing in healthcare preferred.
• Excellent written and oral communication.
• Strong attention to detail and multitasking ability.
• Proficient with basic computer skills.

Responsibilities

• Register patients and process admissions.
• Interpret and explain insurance benefits to patients.
• Maintain up-to-date medical terminology and payer regulation knowledge.
• Provide patient and customer relations and handle other duties as assigned.

Skills

Customer service

Registration/Billing

Communication

Attention to detail

Organization

Education

High School or GED

Associate degree preferred

Bachelor's degree preferred

Tools

Basic computer skills

Job description

ECU Health Medical Center in Greenville, North Carolina, is seeking a Patient Registration Clerk to support patient admissions and benefits interpretation. You will counsel patients on insurance benefits, maintain medical terminology skills, and stay current with third-party payer regulations while delivering courteous patient and customer service.

This full-time role offers daytime hours (9 am–6 pm) and a stable opportunity at a Magnet-designated academic medical center serving a large,