Patient Access & Registration Specialist

Henry Ford Health; Grass Lake Charter Township (MI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Learning & development

Job summary

Henry Ford Health is seeking a Clinic Service Representative for Family Medicine Grass Lake. You will be the first point of contact, handling patient registration, check-in/check-out, and coordination with staff to ensure smooth clinic operations.

The role emphasizes strong communication, basic computer skills, and attention to detail in a fast-paced ambulatory setting. A High School Diploma or GED is required, with opportunities for ongoing learning and development.

Qualifications

• Strong interpersonal and communication skills for interactions with patients, visitors, and staff.
• Ability to handle multiple tasks in a fast-paced environment with accuracy.
• Basic computer skills and competence with email and clinic software.

Responsibilities

• Greet and check in patients, verify information and insurance coverage.
• Check-out patients, collect payments and schedule follow-ups.
• Preregister patients and reconcile charts for accuracy.
• Discuss financial responsibilities with patients and guide them to the Customer Service Center.
• Collaborate with clinic staff to maintain efficient patient flow.

Skills

Interpersonal communication

Customer service

Attention to detail

Education

High School Diploma or GED

Job description

Henry Ford Health is seeking a Clinic Service Representative for Family Medicine Grass Lake. You will be the first point of contact, handling patient registration, check-in/check-out, and coordination with staff to ensure smooth clinic operations.

The role emphasizes strong communication, basic computer skills, and attention to detail in a fast-paced ambulatory setting. A High School Diploma or GED is required, with opportunities for ongoing learning and development.