Front Desk & Registration Specialist - Family Medicine

Henry Ford Health; Michigan; Presencial; USD 32.000 - 52.000; Jornada completa

Descripción de la vacante

Henry Ford Health in Fraser, MI is seeking a Clinic Service Representative to greet patients, verify insurance, and register visits. You’ll support clinic staff and patients by handling front-desk duties with a focus on service excellence.

The role requires strong communication, basic computer skills, and the ability to multitask in a fast-paced environment, including cash handling and chart reconciliation. Join a mission-driven team committed to compassionate care.

Formación

• High School Diploma or GED.
• Ability to perform calculations, complete forms, and utilize computer information systems.
• Strong interpersonal skills for effective communication with diverse populations.
• Basic computer skills, including navigating software, email, and logging in/out of systems.
• Dependable, punctual, and able to work within a team setting.
• Familiarity with a clinic environment.
• Experience working with detailed information and multitasking.

Responsabilidades

• Greet and check in patients, ensuring accurate registration and insurance verification.
• Handle cash collections and discuss general financial responsibilities with patients.
• Reconcile patient charts and manage discharge processes efficiently.
• Provide excellent customer service to patients, visitors, and medical staff in person and over the phone.
• Work collaboratively in a fast-paced environment, managing multiple tasks with frequent interruptions.

Conocimientos

Interpersonal skills

Customer service

Multitasking

Teamwork

Numerical ability

Educación

High School Diploma or GED

Herramientas

Clinic software

Descripción del empleo

Henry Ford Health in Fraser, MI is seeking a Clinic Service Representative to greet patients, verify insurance, and register visits. You’ll support clinic staff and patients by handling front-desk duties with a focus on service excellence.

The role requires strong communication, basic computer skills, and the ability to multitask in a fast-paced environment, including cash handling and chart reconciliation. Join a mission-driven team committed to compassionate care.