Patient Access & Registration Specialist

Baylor Scott & White Health; Grand Prairie (TX); On-site; USD 21,000 - 30,000; Full time

Job summary

Emerus is seeking a Patient Access Specialist to function as a liaison between patients, payers, and care teams. The role focuses on collecting demographic data, verifying insurance, and securing out-of-pocket payments to maximize hospital reimbursement.

Responsibilities include maintaining compliance with EMTALA, HIPAA, and related regulations; delivering exemplary customer service; documenting and routing medical records; and supporting transfers and requests for records as needed.

Qualifications

• High School Diploma or GED required.
• 2 years in patient registration and insurance verification preferred.
• Knowledge of HMO, PPO, POS, Medicare, Medicaid plans required.
• Fluent English; Spanish proficiency beneficial in some markets.

Responsibilities

• Facilitate patient tracking and billing by collecting demographic information.
• Verify insurance benefits and ensure correct payor/plan in the system.
• Obtain signatures on forms and authorizations as needed.
• Protect patient safety by proper patient identification and triage upon arrival.
• Support the revenue cycle by pursuing collections at point of service.

Skills

Customer service

MS Office

English fluency

Spanish fluency

Education

High School Diploma or GED

Tools

MS Office Suite

Job description

Emerus is seeking a Patient Access Specialist to function as a liaison between patients, payers, and care teams. The role focuses on collecting demographic data, verifying insurance, and securing out-of-pocket payments to maximize hospital reimbursement.

Responsibilities include maintaining compliance with EMTALA, HIPAA, and related regulations; delivering exemplary customer service; documenting and routing medical records; and supporting transfers and requests for records as needed.