Patient Access & Registration Specialist

Hackensack Meridian Health Inc.; Edison (NJ); On-site; USD 38,000 - 58,000; Full time

Job summary

Hackensack Meridian Health in New Jersey seeks a Patient Access Specialist to manage inpatient and outpatient access, perform pre-registration, scheduling, and financial clearance while ensuring compliance with regulations.

You will verify demographics, gather consents, and coordinate with billing, using EPIC Cadence and Prelude. Strong communication, customer service, and attention to detail are essential; weekend and holiday shifts may be required, with bilingual abilities a plus.

Qualifications

• High School diploma or GED required.
• Good written and verbal communication.
• Customer service oriented.
• Basic medical terminology knowledge.
• Bachelor's degree or related experience preferred.
• Experience with EPIC HB, Cadence and Prelude preferred.
• Bilingual (Spanish or Korean) preferred.

Responsibilities

• Perform inpatient and outpatient patient access duties.
• Conduct pre-registration and credentialing.
• Verify insurance and obtain authorizations.
• Coordinate bed planning and scheduling.
• Collect payments at point of service.
• Maintain positive patient experience.

Skills

High School diploma/GED

Customer Service

Communication skills

Medical terminology

Computer skills

Weekend availability

Holiday availability

Bilingual (Spanish)

Bilingual (Korean)

Education

Bachelor's degree or related experience

1+ years hospital experience

Insurance verification experience

Registration experience

Tools

EPIC HB

Cadence

Prelude

Job description

Hackensack Meridian Health in New Jersey seeks a Patient Access Specialist to manage inpatient and outpatient access, perform pre-registration, scheduling, and financial clearance while ensuring compliance with regulations.

You will verify demographics, gather consents, and coordinate with billing, using EPIC Cadence and Prelude. Strong communication, customer service, and attention to detail are essential; weekend and holiday shifts may be required, with bilingual abilities a plus.