Patient Access & Registration Specialist

Insight Health Systems; Coldwater (MI); On-site; USD 32,000 - 42,000; Full time

Job summary

Insight Health Systems in Michigan is seeking a full-time Patient Registrar to register and pre-register patients for clinic, laboratory, inpatient, outpatient or ED services.

You will collect demographics, verify insurance, determine copays, and answer questions from patients and staff while maintaining HIPAA privacy and professional conduct.

The role emphasizes accuracy, teamwork, multitasking, and readiness to assist management with training and continuous process improvement.

Qualifications

• High school diploma or equivalent required.
• Excellent communication and customer service skills.
• Ability to input and retrieve information from a computer.
• Ability to lift up to 25 pounds occasionally.

Responsibilities

• Register/pre-register patients for services (clinic, lab, inpatient, outpatient or ED).
• Verify insurance benefits and determine copay/coinsurance.
• Contact patients for information related to registration and billing.
• Assist patients with financial questions and post payments to accounts.
• Maintain HIPAA privacy and professional conduct at all times.
• Work as part of a team and support management with training and process improvements.

Skills

Communication

Customer service

Interpersonal skills

Data entry

Computer literacy

Phone etiquette

Multitasking

English proficiency

Education

High school diploma or equivalent

Tools

none

Job description

Insight Health Systems in Michigan is seeking a full-time Patient Registrar to register and pre-register patients for clinic, laboratory, inpatient, outpatient or ED services.

You will collect demographics, verify insurance, determine copays, and answer questions from patients and staff while maintaining HIPAA privacy and professional conduct.

The role emphasizes accuracy, teamwork, multitasking, and readiness to assist management with training and continuous process improvement.