Patient Access Pro: Compassionate Registration & Support

Myhaywoodregional; Northern (KY); Hybrid; USD 21,000 - 26,000; Part time

Job summary

LifePoint Haywood Regional Medical Center in Clyde, NC is seeking a Patient Access Representative to be the first point of contact, providing fast, compassionate care and accurate registration across multiple systems. This role supports timely access to care and collaborates with care teams to smooth patient flow.

PRN, part-time hours with on-call shifts, no healthcare background required—we provide training.

Qualifications

• High school diploma or GED required.
• Excellent communication and interpersonal skills.
• Ability to pass background check, drug test, and vaccination requirements.
• Prior patient access or front desk experience a plus.

Responsibilities

• Provide exceptional customer service and assist patients and families with the check-in process across multiple computer systems.
• Answer phones and gather accurate patient information quickly in a fast-paced environment.
• Support timely access to care by minimizing delays in registration and answering questions with confidence, clarity, and compassion.
• Build trust with patients during moments when they may be ill, anxious, confused, or overwhelmed.
• Navigate diverse insurance plans and coverage details, enter demographics and medical data, collect co-pays and provide cost estimates when applicable.
• Collaborate with nurses, physicians, and care teams to ensure smooth patient flow.

Skills

Customer service

Communication

Multitasking

Attention to detail

Professionalism

Interpersonal skills

Education

High School Diploma or GED

Job description

LifePoint Haywood Regional Medical Center in Clyde, NC is seeking a Patient Access Representative to be the first point of contact, providing fast, compassionate care and accurate registration across multiple systems. This role supports timely access to care and collaborates with care teams to smooth patient flow.

PRN, part-time hours with on-call shifts, no healthcare background required—we provide training.