Patient Registration Specialist – Compassionate Front Desk

R1 RCM Holdco Inc.; United States; On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Competitive benefits package

Training provided

Job summary

R1 RCM Inc. is seeking a Customer Service Representative in Patient Registration at LifePoint Haywood Regional Medical Center.

This PRN, as-needed role includes 48 hours per month with 24 on-call shifts and additional opportunities, welcoming candidates with or without healthcare experience and offering comprehensive training. You will guide patients through registration, answer questions clearly, and collect accurate information under pressure while collaborating with clinicians and

Qualifications

• High School Diploma or GED required.
• Customer service experience preferred.
• Ability to pass background check and health screening.

Responsibilities

• Work across multiple computer systems to register patients efficiently.
• Answer phones and gather information quickly and accurately.
• Assist patients who may be ill, anxious, or confused.
• Navigate diverse insurance plans and coverage details (with training).
• Adapt to interruptions from clinical teams during urgent care situations.
• Build rapport and ease patient concerns in real time.

Skills

Strong customer service experience

Education

High School Diploma or GED

Job description

R1 RCM Inc. is seeking a Customer Service Representative in Patient Registration at LifePoint Haywood Regional Medical Center.

This PRN, as-needed role includes 48 hours per month with 24 on-call shifts and additional opportunities, welcoming candidates with or without healthcare experience and offering comprehensive training. You will guide patients through registration, answer questions clearly, and collect accurate information under pressure while collaborating with clinicians and