Patient Access & Registration Specialist

United Memorial Medical Center; City of Batavia (NY); On-site; USD 25,000 - 28,000; Full time

Job summary

Rochester Regional Health is seeking an Access Associate at the Batavia Medical Campus to greet patients, manage check-in/check-out, verify insurance, and handle payments. This full-time role supports the Administrative department in a busy clinical setting.

The ideal candidate will have an associate degree or equivalent experience, strong customer service skills, and solid computer proficiency. Work hours are Monday–Friday, 8:00 AM–5:00 PM, at 8103 Oak Orchard Rd, Batavia, NY 14020.

Qualifications

• 2-year degree or equivalent combination of education and work experience preferred.
• Intermediate computer skills.
• Excellent customer service and communication skills.
• MINIMUM QUALIFICATIONS: Associate degree preferred

Responsibilities

• Customer Service: Manage incoming calls, provide information, greet patients and direct them as needed.
• Registration & Verification: Complete patient registration, verify insurance eligibility and obtain necessary authorizations.
• Billing & Payments: Collect and process payments as applicable

Skills

Intermediate computer skills

Excellent customer service

Education

Associate degree

Job description

Rochester Regional Health is seeking an Access Associate at the Batavia Medical Campus to greet patients, manage check-in/check-out, verify insurance, and handle payments. This full-time role supports the Administrative department in a busy clinical setting.

The ideal candidate will have an associate degree or equivalent experience, strong customer service skills, and solid computer proficiency. Work hours are Monday–Friday, 8:00 AM–5:00 PM, at 8103 Oak Orchard Rd, Batavia, NY 14020.