Night Patient Access Specialist

United-Memorial-Medical-Center; City of Batavia (NY); On-site; USD 25,000 - 28,000; Full time

Job summary

Rochester Regional Health is seeking an Access Associate for the RRH United Memorial Medical Center - North Street Campus in Batavia, NY. This role requires interviewing patients or their representatives to collect registration data, verify insurance, and explain costs.

The position involves handling co-pays and coordinating precertifications within a patient-centered, regulatory-compliant environment. The candidate will greet patients, schedule/preschedule appointments, and accurately create

Qualifications

• Experience in customer service preferred.
• Strong communication and interpersonal skills preferred.

Responsibilities

• Interview patients and/or representatives to collect required registration data and obtain signatures.
• Verify insurance eligibility and obtain precertifications/authorizations as applicable.
• Collect co-payments/deductibles and explain costs; discuss financial assistance options.
• Greet patients/representatives, provide directions and answer calls.
• Set up new patient records in Care Connect.

Skills

Customer service

Communication

Education

Associate degree

Tools

Care Connect

Job description

Rochester Regional Health is seeking an Access Associate for the RRH United Memorial Medical Center - North Street Campus in Batavia, NY. This role requires interviewing patients or their representatives to collect registration data, verify insurance, and explain costs.

The position involves handling co-pays and coordinating precertifications within a patient-centered, regulatory-compliant environment. The candidate will greet patients, schedule/preschedule appointments, and accurately create