Patient Access & Scheduling Specialist

Medical University of South Carolina; Washington Township (OH); On-site; USD 21,000 - 30,000; Full time

Job summary

The Medical University of South Carolina seeks a UMA employee to greet patients, schedule visits, and register demographics and insurance information to support clinic efficiency.

Responsibilities include collecting co-pays, verifying payments, maintaining confidentiality, and coordinating with health professionals to ensure a positive patient experience.

Qualifications include a high school diploma and one year of customer service experience; hospital information systems experience is preferred.

Qualifications

• High school diploma or equivalent (GED).
• One year of customer service experience.
• Ability to interpret and apply financial procedures and regulations preferred.
• Previous experience with hospital information systems or word processing preferred.

Responsibilities

• Obtain and update demographic and insurance information for all patients.
• Meet standard productivity metrics while performing the pre-registration and registration process.
• Complete all regulatory and compliance related forms for the visit.
• Complete verification and payment workflow, including screening for potential funding sources, and setting patient expectations for reimbursement.
• Demonstrate commitment to positive patient and family experiences and excellence in customer service.

Skills

Customer service

Registration process

Education

High school diploma or GED

Tools

Hospital information systems

Job description

The Medical University of South Carolina seeks a UMA employee to greet patients, schedule visits, and register demographics and insurance information to support clinic efficiency.

Responsibilities include collecting co-pays, verifying payments, maintaining confidentiality, and coordinating with health professionals to ensure a positive patient experience.

Qualifications include a high school diploma and one year of customer service experience; hospital information systems experience is preferred.