Patient Access & Registration Specialist

Vail Health Hospital; Breckenridge (TX); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Competitive wages

Parental leave (4 weeks paid)

Housing programs

Childcare reimbursement

Medical insurance

Dental insurance

Vision insurance

Tuition Assistance

Student Loan Repayment

Specialty Certification Reimbursement

Annual Supplemental Educational Funds

Paid Time Off (up to five weeks in the

first year

403(b) Retirement plan with immediate

Life insurance

Short and long-term disability

Up to $1,000 wellbeing reimbursement

Recreation discounts

Pet insurance

Job summary

Vail Health Hospital is seeking a diligent patient registration specialist to support admissions and front desk operations in a 4x10 hour shift schedule. You will handle patient consent, collect financial paperwork, and coordinate communications to ensure timely access to care.

Role focuses on customer service, accuracy in documentation, and adherence to CMS and HIPAA standards while supporting multiple departments and payors in a high-volume environment.

Qualifications

• Experience in customer service and clerical tasks.
• Ability to communicate effectively with patients and staff.

Responsibilities

• Register patients and handle all registration-related tasks, including consents and financial paperwork.
• Answer phones and coordinate general requests with a focus on customer service.
• Resolve non-clinical questions within scope and escalate as needed.
• Audit documentation for medical necessity and payor requirements (e.g., Medicare).
• Schedule procedures and educate patients on pre/post-exam requirements when applicable.
• Maintain and organize patient records and scans in EMR.
• Manage front desk correspondence and supply inventory.
• Ensure CMS requirements for coverage/eligibility information and ABN notices.

Skills

Customer service

Clerical

Job description

Vail Health Hospital is seeking a diligent patient registration specialist to support admissions and front desk operations in a 4x10 hour shift schedule. You will handle patient consent, collect financial paperwork, and coordinate communications to ensure timely access to care.

Role focuses on customer service, accuracy in documentation, and adherence to CMS and HIPAA standards while supporting multiple departments and payors in a high-volume environment.