Patient Access & Registration Specialist

Ochsner Health; Jennings (LA); On-site; USD 28,000 - 44,000; Full time

Job summary

Ochsner Health in Jennings, LA is seeking a patient access registrar who greets patients, schedules appointments, and completes the check-in process, ensuring accurate data capture and privacy. The role supports insurance verification, collects co-pays, and coordinates with registration and admissions.

Strong communication, data entry, and patient service skills are essential. You will work in a team that values accuracy, confidentiality, and exemplary service across payer types; on-site

Qualifications

• Must have computer skills and data entry abilities.
• Excellent verbal and written communication.
• Proficient with Windows-style applications and healthcare software.
• Strong interpersonal and organizational skills.
• Knowledge of insurance benefits and billing regulations.
• Ability to work under high stress and resolve conflicts.
• Detail-oriented with strong analytical abilities.

Responsibilities

• Provide excellent customer service to patients, guests, and families.
• Create and complete patient scheduling and registration or admission.
• Verify patient forms and gather accurate demographic data.
• Input demographics and financial information and collect co-pays.
• Explain insurance benefits and determine patient financial responsibility.
• Balance cash drawer and manage end-of-shift deposits.
• Maintain confidentiality and comply with privacy standards.
• Collaborate with other departments as needed.

Skills

Customer service

Data entry

Verbal & written communication

Attention to detail

Multitasking

Education

High school diploma or equivalent

Associate’s degree (preferred)

Tools

Hospital registration system

Windows OS

Billing software

Job description

Ochsner Health in Jennings, LA is seeking a patient access registrar who greets patients, schedules appointments, and completes the check-in process, ensuring accurate data capture and privacy. The role supports insurance verification, collects co-pays, and coordinates with registration and admissions.

Strong communication, data entry, and patient service skills are essential. You will work in a team that values accuracy, confidentiality, and exemplary service across payer types; on-site