Patient Access & Registration Specialist

Bend Dermatology Clinic; Bend (OR); On-site; USD 36,000 - 48,000; Full time

Job summary

Bend Dermatology Clinic is seeking a full-time front desk clerical staff member in Bend, OR to greet patients, register, verify insurance, schedule appointments, and manage telephone communications.

The role requires strong customer service, attention to detail, and the ability to work in a busy multi-office environment while handling confidential information. Prior healthcare experience and EHR familiarity are preferred.

Qualifications

• High School diploma or equivalent required.
• Associates degree or healthcare certification preferred.

Responsibilities

• Greet patients and handle registration with courteous, professional service.
• Manage phone lines and scheduling, ensuring timely communication with clinical staff.
• Access EHR to relay information using SBAR format and standard phrases.
• Balance cash drawer according to standards.
• Operate a multi-line telephone console.

Skills

Customer service

Communication

EHR familiarity

Cash handling

Phone etiquette

Multiline phone system

Data entry

Confidentiality

Office equipment

SBAR communication

Education

High School diploma

Associates degree / healthcare certification

Tools

EHR systems

Telephone system

Job description

Bend Dermatology Clinic is seeking a full-time front desk clerical staff member in Bend, OR to greet patients, register, verify insurance, schedule appointments, and manage telephone communications.

The role requires strong customer service, attention to detail, and the ability to work in a busy multi-office environment while handling confidential information. Prior healthcare experience and EHR familiarity are preferred.