Patient Access & Registration Specialist

Arkansas Children's Hospital; Arkansas; On-site; USD 23,000 - 29,000; Full time

Job summary

Arkansas Children's Hospital is seeking a frontline registration specialist responsible for the first impression of the outpatient clinics. Duties include scheduling, demographic and insurance verification, and MyChart activation.

The role involves greeting patients, registering and discharging activities, collecting co-pays, and coordinating follow-up appointments to ensure smooth clinic flow and positive patient experiences.

Qualifications

• No education requirements
• High school diploma or GED or equivalent preferred

Responsibilities

• Schedules all patient appointments and ensures referrals are obtained.
• Meets or exceeds expected productivity and accuracy standards.
• Greets and engages patients, families and visitors in order to provide a positive first impression.
• Completes registration and discharge activities, including co-payment collection, MyChart activation, insurance verification, etc.
• Completes discharge scheduling and ensure follow up appointments and tests are scheduled.
• Able to register in 1 or more Centers (in addition to Home Center) as demonstrated by floating.
• Collaborates with clinical partners to optimize patient communication, clinic flow and ongoing care.
• Actively engages in activities to enhance the patient experience, including encouragement of the patient satisfaction survey.

Education

High school diploma or GED or equivalent

Job description

Arkansas Children's Hospital is seeking a frontline registration specialist responsible for the first impression of the outpatient clinics. Duties include scheduling, demographic and insurance verification, and MyChart activation.

The role involves greeting patients, registering and discharging activities, collecting co-pays, and coordinating follow-up appointments to ensure smooth clinic flow and positive patient experiences.