Patient Access & Registration Specialist

Riverwood Healthcare Center; Aitkin (MN); On-site; USD 26,000 - 31,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

401(k) retirement plan

Wellness benefits with on-site fitness

Time off package

Job summary

Riverwood Healthcare Center in Aitkin, MN is hiring a Clinic Support team member for a full-time, on-site role. You will facilitating patient registration, collecting demographics, verifying insurance, handling co-pays, and reconciling cash while coordinating with departments for smooth patient flow in a fast-paced setting.

Requirements include a high school diploma or GED, at least one year of customer service (healthcare preferred), and solid computer skills with EHR experience.

Qualifications

• High school diploma or GED required; associate degree or healthcare certification preferred.
• Minimum of one year of customer service experience, healthcare setting preferred.
• Proficiency in computer use; experience with electronic health records preferred.

Responsibilities

• Facilitate patient registration including demographic collection and ID verification.
• Handle co-pay collection, cash reconciliation, and insurance verification.
• Manage inbound calls and appointment scheduling in a fast-paced environment.
• Coordinate with departments to maintain smooth patient flow and service quality.

Skills

Customer service

Communication

Computer literacy

EHR experience

Education

High school diploma or GED

Associate degree or healthcare certification

Tools

Excellian

Job description

Riverwood Healthcare Center in Aitkin, MN is hiring a Clinic Support team member for a full-time, on-site role. You will facilitating patient registration, collecting demographics, verifying insurance, handling co-pays, and reconciling cash while coordinating with departments for smooth patient flow in a fast-paced setting.

Requirements include a high school diploma or GED, at least one year of customer service (healthcare preferred), and solid computer skills with EHR experience.