Patient Access Clerk

Riverwood Healthcare Center; Aitkin (MN); On-site; USD 26,000 - 31,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

401(k) retirement plan

Wellness benefits with on-site fitness

Time off package

Job summary

Riverwood Healthcare Center in Aitkin, MN is hiring a Clinic Support team member for a full-time, on-site role. You will facilitating patient registration, collecting demographics, verifying insurance, handling co-pays, and reconciling cash while coordinating with departments for smooth patient flow in a fast-paced setting.

Requirements include a high school diploma or GED, at least one year of customer service (healthcare preferred), and solid computer skills with EHR experience.

Qualifications

• High school diploma or GED required; associate degree or healthcare certification preferred.
• Minimum of one year of customer service experience, healthcare setting preferred.
• Proficiency in computer use; experience with electronic health records preferred.

Responsibilities

• Facilitate patient registration including demographic collection and ID verification.
• Handle co-pay collection, cash reconciliation, and insurance verification.
• Manage inbound calls and appointment scheduling in a fast-paced environment.
• Coordinate with departments to maintain smooth patient flow and service quality.

Skills

Customer service

Communication

Computer literacy

EHR experience

Education

High school diploma or GED

Associate degree or healthcare certification

Tools

Excellian

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

CLINIC SUPPORT AITKIN Full Time Aitkin, MN, US

2 days ago Requisition ID: 1161

Salary Range: $19.15 To $22.50 Hourly

About the Position:

Responsible for facilitating patient registration, including identification, demographic collection, financial verification, and compliance documentation. Handles co-pay collection, cash reconciliation, and emergency patient arrivals while coordinating with departments for smooth patient flow. Manages incoming calls, appointment scheduling, and ensures excellent customer service in a fast-paced environment.

What we are looking for:

Education and Experience:

Minimum:

• High school diploma or GED required; an associate degree or certification in a healthcare-related field is highly preferred.
• Minimum of one year of customer service experience required, preferably in a healthcare setting.
• Proficiency in computer use required; experience with electronic health records is preferred.

Preferred:

• Experience using Excellian.
• General medical terminology.
• Insurance verification and/or patients registration experience.

What we offer:

At Riverwood Healthcare, treating our patients well starts with treating our employees well. We provide a culture that reflects the friendly, more relaxed atmosphere of the communities we serve. Our staff are welcoming and supportive of one another.

Depending on eligibility, there are a wide-variety of benefits including health insurance, dental insurance, vision insurance, life insurance, a 401(k)-retirement plan, wellness benefits with on-site fitness center, and a time off package to maintain a healthy home-work balance.

Please Note:

Offers of employment from Riverwood Healthcare are conditional and contingent upon successful clearance of all background checks and pre-employment requirements.

About us:

Riverwood Healthcare Center is a 25-bed Critical Access hospital with three full-service clinics in Aitkin, McGregor, and Garrison. Riverwood has recently expanded its footprint in Aitkin with a state-of-the-art surgical center.

Just two hours from the Minneapolis-St. Paul metro, this is an opportunity to live and work where others play in the heart of Minnesota’s Northwoods and beautiful lakes country. Enjoy access to an abundance of natural wonders, including lakes, rivers and streams, state parks, wildlife refuges, and ATV and bike trails for all your outdoor recreational activities.

EEO/AA Employer/Vet/Disabled All qualified applicants will receive consideration without regard to any lawfully protected status.

Monday to Friday 530am to 2pm
1.0 FTE 80 hour PPP