Patient Access Clerk

Riverwood Healthcare Center; McGregor (MN); On-site; USD 26,270 - 30,541; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

401(k) retirement plan

On-site fitness center

Time-off package

Job summary

A healthcare facility in McGregor, MN is looking for a Patient Access Clerk to facilitate patient registration, manage co-pay collection, and provide outstanding customer service. The ideal candidate will have a high school diploma and customer service experience, preferably in healthcare. Candidates should be computer proficient, with knowledge of electronic health records as a plus. Salary ranges from $19.07 to $22.17 per hour, with full-time employment and various benefits offered. Enjoy working in a supportive environment in the Northwoods of Minnesota.

Qualifications

• Minimum of one year of customer service experience required, preferably in a healthcare setting.
• Experience with electronic health records is preferred.

Responsibilities

• Facilitate patient registration and ensure excellent customer service.
• Handle co-pay collection, cash reconciliation, and manage incoming calls.

Skills

Customer service experience

Computer proficiency

General medical terminology

Education

High school diploma or GED

Associate degree or certification in healthcare-related field

Tools

Excellian

Job description

Apply for the Patient Access Clerk role at Riverwood Healthcare Center in McGregor, MN.

Pay Range

Riverwood Healthcare Center provided pay range. This range is provided by Riverwood Healthcare Center. Your actual pay will be based on your skills and experience – talk with your recruiter to learn more.

Base Pay Range

$19.07/hr - $22.17/hr

About the Position

Responsible for facilitating patient registration, including identification, demographic collection, financial verification, and compliance documentation. Handles co‑pay collection, cash reconciliation, and emergency patient arrivals while coordinating with departments for smooth patient flow. Manages incoming calls, appointment scheduling, and ensures excellent customer service in a fast‑paced environment.

What we are looking for

Minimum:

• High school diploma or GED required; an associate degree or certification in a healthcare‑related field is highly preferred.
• Minimum of one year of customer service experience required, preferably in a healthcare setting.
• Proficiency in computer use required; experience with electronic health records is preferred.

Preferred:

• Experience using Excellian.
• General medical terminology.
• Insurance verification and/or patient registration experience.

What we offer

At Riverwood Healthcare, treating our patients well starts with treating our employees well. We provide a culture that reflects the friendly, more relaxed atmosphere of the communities we serve. Our staff are welcoming and supportive of one another.

Depending on eligibility, there are a wide‑variety of benefits including health insurance, dental insurance, vision insurance, life insurance, a 401(k) retirement plan, wellness benefits with on‑site fitness center, and a time‑off package to maintain a healthy home‑work balance.

EEO/AA: Employer/Vet/Disabled All qualified applicants will receive consideration without regard to any lawfully protected status.

Please Note: Offers of employment from Riverwood Healthcare are conditional and contingent upon successful clearance of all background checks and pre‑employment requirements.

About us

Riverwood Healthcare Center is a 25‑bed Critical Access hospital with three full‑service clinics in Aitkin, McGregor, and Garrison. Riverwood has recently expanded its footprint in Aitkin with a state‑of‑the‑art surgical center.

Just two hours from the Minneapolis‑St. Paul metro, this is an opportunity to live and work where others play in the heart of Minnesota’s Northwoods and beautiful lakes country. Enjoy access to an abundance of natural wonders, including lakes, rivers and streams, state parks, wildlife refuges, and ATV and bike trails for all your outdoor recreational activities.

Seniority Level

Entry level

Employment Type

Full‑time

Job Function

Health Care Provider

Industry

Hospitals and Health Care

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