Financial Counselor

Riverwood Healthcare Center; Aitkin (MN); On-site; USD 26,573 - 32,153; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

401(k) retirement plan

Wellness benefits

On-site fitness center

Paid time off

Job summary

Riverwood Healthcare Center in Aitkin, MN is seeking a Financial Counselor to support patients and families with financial services, insurance requirements, and payment arrangements. This role focuses on counseling, assistance, and revenue cycle support while upholding exceptional customer service and privacy standards.

The successful candidate will have a high school diploma and experience in customer service or healthcare finance, with strong communication and problem-solving skills.

Qualifications

• High school diploma or equivalent required.
• Experience in customer service, insurance, registration, billing, collections, or healthcare finances preferred.
• Strong communication, organizational, and problem-solving skills.
• Working knowledge of healthcare insurance, patient billing, and payment arrangements preferred.
• Ability to maintain confidentiality and handle sensitive financial information professionally.

Responsibilities

• Serve as primary resource for patient financial services and payment arrangements.
• Facilitate financial counseling, financial assistance, insurance notifications, and revenue cycle support.
• Ensure exceptional customer service and compliance with policies and payer requirements.

Skills

Customer service

Insurance knowledge

Billing experience

Communication skills

Confidentiality

Education

High school diploma or equivalent

Job description

Financial Counselor

Riverwood Healthcare Center Aitkin, Minnesota, United States

About this position

About the Position:
The Financial Services Representative serves as a primary resource for patients, providers, nursing staff, and other departments regarding patient financial services, insurance requirements, account resolution, and payment arrangements. This position is responsible for facilitating financial counseling, financial assistance, insurance notifications, complaint resolution, and revenue cycle support while ensuring exceptional customer service and compliance with organizational policies and payer requirements.

What we are looking for:

Education and Experience:

• High school diploma or equivalent required.
• Customer service, insurance, registration, billing, collections, or healthcare financial experience preferred.
• Strong communication, organizational, and problem-solving skills.
• Working knowledge of healthcare insurance, patient billing, and payment arrangements preferred.
• Ability to maintain confidentiality and handle sensitive financial information professionally.

What we offer:

• Depending on eligibility, there are a wide-variety of benefits including health insurance, dental insurance, vision insurance, life insurance, a 401(k)-retirement plan, wellness benefits with on-site fitness center, and a time off package to maintain a healthy home-work balance.

EEO/AA Employer/Vet/Disabled All qualified applicants will receive consideration without regard to any lawfully protected status.

Please Note: Offers of employment from Riverwood Healthcare are conditional and contingent upon successful clearance of all background checks and pre-employment requirements.

About us:

Riverwood Healthcare Center is a 25-bed Critical Access hospital with three full-service clinics in Aitkin, McGregor, and Garrison. Riverwood has recently expanded its footprint in Aitkin with a state-of-the-art surgical center.

Just two hours from the Minneapolis-St. Paul metro, this is an opportunity to live and work where others play in the heart of Minnesota’s Northwoods and beautiful lakes country. Enjoy access to an abundance of natural wonders, including lakes, rivers and streams, state parks, wildlife refuges, and ATV and bike trails for all your outdoor recreational activities.

Salary Information

$19.29 - $23.34Hourly Wage