Patient Access - Registration (PAS)

Cuyuna Regional Medical Center; United States; On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k) retirement plan

Paid Time Off

Educational Assistance

Job summary

Cuyuna Regional Medical Center is seeking a Patient Access Specialist-Registration to accurately process patient registrations, gather required data, and support a smooth admission process. The role requires effective communication with patients and cross-functional teams, with sensitivity to privacy and high accuracy under pressure.

The ideal candidate will have EPIC EMR experience, strong data-entry skills, and a customer-focused mindset.

Qualifications

• Experience with computer applications such as Microsoft Office, EMR systems (EPIC preferred), and a multi-line phone system.
• Successful completion of data entry standard administered by CRMC Human Resources Staff.

Responsibilities

• Process patient registrations accurately and efficiently at the point of entry.
• Engage with patients and representatives while handling sensitive information with discretion.
• Collaborate with billing, coding and registration staff to improve accuracy and resolve discrepancies.

Skills

Data entry accuracy

Strong interpersonal skills

Customer service oriented

Independent worker

Discretion with sensitive information

Familiar with medical terminology

Education

High School diploma or GED

Previous Patient Access experience (preferred)

Tools

EPIC EMR

Microsoft Office

Multi-line phone system

Job description

Empower patient care through effective registration and communication.

### Join Our Team at Cuyuna Regional Medical Center
At Cuyuna Regional Medical Center (CRMC), we're more than just a healthcare organization - we're a community dedicated to making a meaningful impact. For more than 60 years, we've been providing compassionate, high-quality care in the Greater Brainerd Lakes Area and beyond. Our team is driven by a shared commitment to excellence, innovation, and putting people first - both our patients and our employees. Whether you're on the front lines of patient care or supporting operations behind the scenes, you'll find a culture of collaboration, growth, and respect. If you're looking for a career where your work truly matters, we invite you to join us at CRMC and be part of something bigger.

### A Day in the Life of a Patient Access - Registration (PAS)
The Patient Access Specialist-Registration role primarily involves processing patient registrations accurately and efficiently, ensuring all pertinent data is collected at the point of entry. This position requires constant engagement with patients and their representatives, handling sensitive information with discretion and adhering to privacy protocols. Challenges include navigating high-stress situations and managing complex data under tight deadlines. The specialist collaborates closely with billing, coding, and other registration staff to enhance registration accuracy and address discrepancies. A typical day involves multitasking between direct patient interactions, document management, and intra-departmental communication, all aimed at maximizing both operational efficiency and patient satisfaction.

About the Hospital Admitting Department

### First Impression, Lasting Impact
In Hospital Admitting at CRMC, we are the first point of contact for patients and our team ensures that every patient encounter is smooth, accurate, and stress-free. We complete much more than just an administrative function, we set the tone for the patient’s entire healthcare journey, helping them feel supported, informed, and cared for from the very start. What makes Hospital Admitting unique is our ability to adapt and thrive in a fast-paced, ever-changing environment. Every day, we navigate insurance verifications, scheduling changes, and unexpected patient needs, all while providing compassionate customer service. Our team operates on the belief that a positive attitude, teamwork, and flexibility make all the difference—not just for patients, but for each other. We take pride in creating a strong sense of family among our coworkers, working together to overcome challenges, and ensuring that patients always feel like their needs come first.

Ideal Candidate (What will make you a great fit!)

• Ability to work independently
• Excellent communicator with strong interpersonal skills
• Customer service focused and professional
• Detail-oriented with accurate data entry skills
• Resilient and adaptable multitasker
• Discreet with sensitive patient information
• Familiar with medical terminology and systems
• Resourceful with strong problem-solving ability

Qualifications

Education and Experience

Required

• Experience with computer applications such as Microsoft Office, EMR systems (EPIC preferred), and multi-line phone system
• Successful completion of data entry standard administered by Cuyuna Regional Medical Center Human Resources Staff

Preferred

• High School diploma or GED
• Previous Patient Access experience

### Compensation and Benefits
The pay range is listed above. Actual pay rate offered is determined based on experience in this role. Please be sure to include all applicable experience in your application.
Cuyuna Regional Medical Center offers a comprehensive benefits package designed to support the health, financial security, and overall well-being of our employees. Eligible employees receive medical insurance, dental insurance, and vision insurance, health savings accounts, life insurance, and employer contributions to a 401(k) retirement plan. Additional benefits include paid time off, participation in 401(k) and 457(b) plans, educational assistance and reimbursement, an employee assistance program, work-life balance support, gym membership and other discounts, and employee recognition programs.

CRMC is an Equal Opportunity/Affirmative Action Employer (M/F/Disability/Veteran). If you need an accommodation during the application process, please call 218-546-4415 or email [e-mail] for assistance.