Patient Access - Registration (PAS)

Cuyuna Regional Medical Center

Crosby Township (MN)

On-site

USD 36,000 - 46,000

Full time

2 days ago

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Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Paid time off

Educational assistance

Job summary

Cuyuna Regional Medical Center (CRMC) welcomes you to join our patient access team. As a Patient Access Specialist-Registration, you will handle registrations with accuracy, protect patient privacy, and coordinate with billing and coding to ensure smooth entry for all patients.

You will interact with patients and representatives, manage data, and support the hospital admitting department in delivering compassionate, efficient service amid a fast-paced environment.

Qualifications

Experience with data entry and privacy protocols.
Experience with Microsoft Office, EMR systems (EPIC preferred), and multi-line phone system.
Successful completion of data entry standard administered by CRMC Human Resources Staff

Responsibilities

Process patient registrations accurately and efficiently at the point of entry.
Collaborate with billing, coding, and other registration staff to ensure accuracy and resolve discrepancies.

Skills

Independent work

Excellent communicator

Customer service focus

Detail-oriented data entry

Multitasking

Discretion with patient data

Medical terminology knowledge

Problem-solving

Education

High School diploma or GED

Tools

EPIC

MS Office

Multi-line phone system

Job description

Empower patient care through effective registration and communication.

Join Our Team at Cuyuna Regional Medical Center

At Cuyuna Regional Medical Center (CRMC), we're more than just a healthcare organization - we're a community dedicated to making a meaningful impact. For more than 60 years, we've been providing compassionate, high-quality care in the Greater Brainerd Lakes Area and beyond. Our team is driven by a shared commitment to excellence, innovation, and putting people first - both our patients and our employees. Whether you're on the front lines of patient care or supporting operations behind the scenes, you'll find a culture of collaboration, growth, and respect. If you're looking for a career where your work truly matters, we invite you to join us at CRMC and be part of something bigger.

A Day in the Life of a Patient Access - Registration (PAS)

The Patient Access Specialist-Registration role primarily involves processing patient registrations accurately and efficiently, ensuring all pertinent data is collected at the point of entry. This position requires constant engagement with patients and their representatives, handling sensitive information with discretion and adhering to privacy protocols. Challenges include navigating high-stress situations and managing complex data under tight deadlines. The specialist collaborates closely with billing, coding, and other registration staff to enhance registration accuracy and address discrepancies. A typical day involves multitasking between direct patient interactions, document management, and intra-departmental communication, all aimed at maximizing both operational efficiency and patient satisfaction.

About The Hospital Admitting Department

First Impression, Lasting Impact. In Hospital Admitting at CRMC, we are the first point of contact for patients and our team ensures that every patient encounter is smooth, accurate, and stress-free. We complete much more than just an administrative function, we set the tone for the patient's entire healthcare journey, helping them feel supported, informed, and cared for from the very start. What makes Hospital Admitting unique is our ability to adapt and thrive in a fast-paced, ever-changing environment. Every day, we navigate insurance verifications, scheduling changes, and unexpected patient needs, all while providing compassionate customer service. Our team operates on the belief that a positive attitude, teamwork, and flexibility make all the difference—not just for patients, but for each other. We take pride in creating a strong sense of family among our coworkers, working together to overcome challenges, and ensuring that patients always feel like their needs come first.

Ideal Candidate (What will make you a great fit!)

Ability to work independently
Excellent communicator with strong interpersonal skills
Customer service focused and professional
Detail-oriented with accurate data entry skills
Resilient and adaptable multitasker
Discreet with sensitive patient information
Familiar with medical terminology and systems
Resourceful with strong problem-solving ability

Qualifications

Education and Experience

Required

Experience with computer applications such as Microsoft Office, EMR systems (EPIC preferred), and multi-line phone system
Successful completion of data entry standard administered by Cuyuna Regional Medical Center Human Resources Staff

Preferred

High School diploma or GED
Previous Patient Access experience

Compensation And Benefits

The pay range is listed above. Actual pay rate offered is determined based on experience in this role. Please be sure to include all applicable experience in your application.

Cuyuna Regional Medical Center offers a comprehensive benefits package designed to support the health, financial security, and overall well-being of our employees. Eligible employees receive medical insurance, dental insurance, and vision insurance, health savings accounts, life insurance, and employer contributions to a 401(k) retirement plan. Additional benefits include paid time off, participation in 401(k) and 457(b) plans, educational assistance and reimbursement, an employee assistance program, work-life balance support, gym membership and other discounts, and employee recognition programs.