Patient Access - Registration (PAS)

Cuyuna Regional Medical Center

Longville (MN)

On-site

USD 25,000 - 33,000

Full time

2 days ago

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Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Health savings accounts

Life insurance

Employer contributions to a 401(k)

Paid time off

Education assistance and reimbursement

Employee assistance program

Work-life balance support

Gym membership and other discounts

Employee recognition programs

Job summary

Cuyuna Regional Medical Center in Minnesota seeks a Patient Access - Registration Specialist to accurately process patient registrations and gather required information at entry, while upholding privacy and delivering compassionate service.

You will interact with patients and their representatives, coordinate with billing and coding teams, and navigate fast-paced, high-stakes situations to ensure data integrity and a positive patient experience.

Qualifications

Experience with data entry and data privacy in a healthcare setting.
Proficiency with EPIC EMR or similar systems and MS Office.
Ability to work independently and collaboratively in a fast-paced environment.

Responsibilities

Process patient registrations accurately and efficiently, collecting all required data.
Engage with patients and representatives, ensuring privacy and professionalism.
Collaborate with billing, coding and other registration staff to improve accuracy.
Balance multiple tasks in a high-volume environment while maintaining service quality.

Skills

Independent work

Strong communicator

Customer service

Data entry accuracy

Multitasking

Discretion

Medical terminology

Problem solving

Education

High School diploma or GED

Tools

EPIC EMR

Microsoft Office

Multi-line phone system

Job description

Join Our Team at Cuyuna Regional Medical Center

Empower patient care through effective registration and communication.

At Cuyuna Regional Medical Center (CRMC), we're more than just a healthcare organization - we're a community dedicated to making a meaningful impact. For more than 60 years, we've been providing compassionate, high-quality care in the Greater Brainerd Lakes Area and beyond. Our team is driven by a shared commitment to excellence, innovation, and putting people first - both our patients and our employees. Whether you're on the front lines of patient care or supporting operations behind the scenes, you'll find a culture of collaboration, growth, and respect. If you're looking for a career where your work truly matters, we invite you to join us at CRMC and be part of something bigger.

A Day in the Life of a Patient Access - Registration (PAS)

The Patient Access Specialist-Registration role primarily involves processing patient registrations accurately and efficiently, ensuring all pertinent data is collected at the point of entry. This position requires constant engagement with patients and their representatives, handling sensitive information with discretion and adhering to privacy protocols. Challenges include navigating high-stress situations and managing complex data under tight deadlines. The specialist collaborates closely with billing, coding, and other registration staff to enhance registration accuracy and address discrepancies. A typical day involves multitasking between direct patient interactions, document management, and intra-departmental communication, all aimed at maximizing both operational efficiency and patient satisfaction.

About the Hospital Admitting Department

In Hospital Admitting at CRMC, we are the first point of contact for patients and our team ensures that every patient encounter is smooth, accurate, and stress-free. We complete much more than just an administrative function, we set the tone for the patient's entire healthcare journey, helping them feel supported, informed, and cared for from the very start. What makes Hospital Admitting unique is our ability to adapt and thrive in a fast-paced, ever-changing environment. Every day, we navigate insurance verifications, scheduling changes, and unexpected patient needs, all while providing compassionate customer service. Our team operates on the belief that a positive attitude, teamwork, and flexibility make all the difference-not just for patients, but for each other. We take pride in creating a strong sense of family among our coworkers, working together to overcome challenges, and ensuring that patients always feel like their needs come first.

First Impression, Lasting Impact

We take pride in creating a strong sense of family among our coworkers, working together to overcome challenges, and ensuring that patients always feel like their needs come first.

Ideal Candidate (What will make you a great fit!)

Ability to work independently
Excellent communicator with strong interpersonal skills
Customer service focused and professional
Detail-oriented with accurate data entry skills
Resilient and adaptable multitasker
Discreet with sensitive patient information
Familiar with medical terminology and systems
Resourceful with strong problem-solving ability

Qualifications

Education and Experience

Required

Experience with computer applications such as Microsoft Office, EMR systems (EPIC preferred), and multi-line phone system
Successful completion of data entry standard administered by Cuyuna Regional Medical Center Human Resources Staff

Preferred

High School diploma or GED
Previous Patient Access experience

Compensation and Benefits

The pay range is listed above. Actual pay rate offered is determined based on experience in this role. Please be sure to include all applicable experience in your application.