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Join Cuyuna Regional Medical Center's Breezy Point Clinic as a Patient Access Specialist-Scheduling. You will manage patient schedules to align with provider availability and patient needs, verify insurance, and maintain EMR accuracy.
In this role, you will communicate with patients by phone, deliver excellent service, and collaborate with clinicians and staff to ensure seamless care continuity. Prior Patient Access experience is preferred.
At Cuyuna Regional Medical Center (CRMC), we're more than just a healthcare organization - we're a community dedicated to making a meaningful impact. For more than 60 years, we've been providing compassionate, high-quality care in the Greater Brainerd Lakes Area and beyond. Our team is driven by a shared commitment to excellence, innovation, and putting people first - both our patients and our employees. Whether you're on the front lines of patient care or supporting operations behind the scenes, you'll find a culture of collaboration, growth, and respect. If you're looking for a career where your work truly matters, we invite you to join us at CRMC and be part of something bigger.
In the role of Patient Access Specialist-Scheduling, you will be integral in managing patient schedules, ensuring accurate and timely appointments aligned with provider availability and patient needs. Your responsibilities encompass handling sensitive information with discretion, maintaining detailed electronic medical records, and verifying insurance coverage. Daily tasks involve direct communication with patients, providing exemplary customer service over the phone, and addressing any scheduling conflicts or inquiries efficiently. Collaboration with healthcare providers, staff, and external agencies is crucial to facilitate seamless care continuity and handle all clerical support functions proficiently. The position requires adaptability to various situations, the ability to multitask effectively, and maintaining composure under stress to meet the needs of both patients and healthcare team members.
In our Breezy Point Clinic, we provide comprehensive, community-based healthcare that serves as the foundation for lifelong wellness. As a trusted resource for preventive care, chronic disease management, and acute illness treatment, our clinic is the first stop for patients seeking expert guidance and compassionate support. We build long-term relationships with individuals and families, ensuring that they receive personalized, consistent care close to home. From annual check-ups and vaccinations to managing diabetes and other chronic conditions, we offer patient-centered care that prioritizes prevention, early intervention, and long-term wellness. Our team works closely with specialists and support staff to ensure that patients have access to seamless, well-coordinated healthcare. If you want to be part of a team that values relationships, provides high-quality care, and serves as a trusted health partner for the community, join us at CRMC's Breezy Point Clinic.
The pay range is listed above. Actual pay rate offered is determined based on experience in this role. Please be sure to include all applicable experience in your application.
A full job description is provided when an interview is scheduled. If needed, you may request a copy earlier by emailing us at careers@cuyunamed.org.
If you need an accommodation during the application process, please call 218-546-4415 or email careers@cuyunamed.org for assistance.