Patient Access & Registration Navigator

Cook Children's; Fort Worth (TX); On-site; USD 22,000 - 30,000; Part time

Job summary

Cook Children's in Fort Worth, TX is seeking a Patient Access Specialist I to support the hospital and clinic registration process. This role focuses on welcoming patients and families and guiding them through the required legal and financial documentation.

The position requires a high school diploma and at least one year of healthcare experience in a physician office or hospital, plus strong customer service, computer skills, and knowledge of insurance concepts.

Qualifications

• High School Diploma or equivalent.
• At least 1 year of healthcare experience in a physician office or hospital setting.
• Strong customer service and communication skills.
• Working knowledge of computers and basic typing.
• Understanding of revenue cycle, insurance benefits, and HIPAA.

Responsibilities

• Facilitate patient registration flow and establish positive relationships with patients and families.
• Explain legal, ethical and compliance documents to patients.
• Perform duties in patient access areas with attention to detail.
• Handle cash reports and basic insurance benefits information.

Skills

Customer service

Healthcare experience

Communication

Computer skills

Cash handling

Education

High School Diploma or equivalent

Job description

Cook Children's in Fort Worth, TX is seeking a Patient Access Specialist I to support the hospital and clinic registration process. This role focuses on welcoming patients and families and guiding them through the required legal and financial documentation.

The position requires a high school diploma and at least one year of healthcare experience in a physician office or hospital, plus strong customer service, computer skills, and knowledge of insurance concepts.