Patient Access Specialist II – Fast-Paced Registration Expert

Cook Children's; Hurst, Northern (TX, KY); Hybrid; USD 25,000 - 36,000; Full time

Job summary

Cook Children’s in Hurst, TX is seeking a Patient Access Specialist II to manage patient registration, demographic data, and insurance details for hospital and clinic visits. The role supports accurate reimbursement and compliant documentation while delivering courteous service to patients and families.

Responsibilities include scheduling appointments, front office intake, and explaining consent and policy requirements.

Qualifications

• High School diploma or equivalent required.
• 1-2 years of hospital admissions or equivalent experience required.
• Knowledge of health care insurance and managed care preferred.
• Medical terminology preferred.
• Strong customer service skills preferred.

Responsibilities

• Register patient visits and collect accurate demographic and third-party information.
• Explain and obtain required legal, ethical and compliance documents at registration.
• Schedule appointments and perform front office intake functions.
• Maintain knowledge of HIPAA, patient rights and responsibilities, and payer policies.

Skills

Interpersonal communication

Documentation

Customer service

Typing / computer use

Medical terminology

Education

High School diploma or equivalent

Job description

Cook Children’s in Hurst, TX is seeking a Patient Access Specialist II to manage patient registration, demographic data, and insurance details for hospital and clinic visits. The role supports accurate reimbursement and compliant documentation while delivering courteous service to patients and families.

Responsibilities include scheduling appointments, front office intake, and explaining consent and policy requirements.