Patient Access Specialist II — Registration & Scheduling

Cook Children's Health Care System; Hurst (TX); On-site; USD 22,000 - 33,000; Full time

Job summary

Cook Children's Health Care System seeks a Patient Access Specialist for the Hurst Facility. This role centers on accurate patient registration, demographic collection, and handling third-party information.

You will explain compliance documents and support front-office activities, including scheduling and patient intake. The position emphasizes HIPAA knowledge, excellent customer service, and calm, professional communication in a fast-paced hospital setting.

Qualifications

• High School diploma or equivalent required.
• 1-2 years hospital admissions or equivalent experience required.
• Strong interpersonal communication, documentation and customer service skills required.
• Knowledge of health care insurance and managed care preferred.

Responsibilities

• Register patients and collect demographic and third‑party information with high accuracy.
• Explain and deploy legal, ethical, and compliance documents at registration time.
• Schedule appointments and perform front office intake functions.
• Maintain knowledge of relevant policies and HIPAA requirements to ensure compliant service.

Skills

Typing

Interpersonal skills

Customer service

Attention to detail

Education

High School diploma or equivalent

1-2 years hospital admissions experience

Healthcare terminology

Strong communication skills

Job description

Cook Children's Health Care System seeks a Patient Access Specialist for the Hurst Facility. This role centers on accurate patient registration, demographic collection, and handling third-party information.

You will explain compliance documents and support front-office activities, including scheduling and patient intake. The position emphasizes HIPAA knowledge, excellent customer service, and calm, professional communication in a fast-paced hospital setting.