Patient Access & Registration Coordinator

clearway; Waldorf (MD); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

PTO

Holidays

401(k) with employer match

Health benefits

Short-Term Disability

Long-Term Disability

Basic Life/AD&D

Employee Assistance Program

Voluntary Life

Accident Insurance

Critical Illness

Hospital Indemnity

Job summary

clearway is seeking a Front Desk Representative to manage patient information flow, registrations, and financial interactions at the practice site. You will handle check-ins/outs, data entry in EMR, and schedule follow-ups with attention to HIPAA and product safety standards.

Responsibilities include greeting patients, collecting payments, processing intake forms, and supporting team members with administrative duties, while ensuring excellent customer service and confidentiality.

Qualifications

• Must have a High School Diploma or equivalent.
• Proficient with Internet and Microsoft Office software.
• Excellent verbal and written communication and customer-service skills.
• Ability to work independently and in a team, with attention to accuracy.

Responsibilities

• Register patients and collect insurance demographics in EMR.
• Collect co-pays and payments; reconcile money daily.
• Schedule appointments and manage patient flow in the EMR.
• Greet patients, answer inquiries and direct to appropriate staff.
• Maintain patient information, referrals, and required documents.

Skills

Effective communication

Teamwork

Multitasking

Attention to detail

Organizational skills

Customer service

Education

High School Diploma

Associate’s Degree (preferred)

Tools

EMR software

Phreesia tablets

Microsoft Office

Job description

clearway is seeking a Front Desk Representative to manage patient information flow, registrations, and financial interactions at the practice site. You will handle check-ins/outs, data entry in EMR, and schedule follow-ups with attention to HIPAA and product safety standards.

Responsibilities include greeting patients, collecting payments, processing intake forms, and supporting team members with administrative duties, while ensuring excellent customer service and confidentiality.