Patient Access & Front Desk Specialist

clearway; Frederick (MD); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Health insurance

401(k) with employer match

PTO up to 96 hours first year

Short-Term Disability

Long-Term Disability

Dental benefits

Vision benefits

Job summary

clearway Front Desk Representative sought in Frederick, MD to facilitate patient information flow, register patients, process payments, and manage appointments. You will handle EMR data entry, insurance demographics, and patient communications with a focus on accuracy and service excellence.

Ideal candidates demonstrate excellent communication, organization and HIPAA compliance, and can multi-task in a busy practice environment while maintaining a professional appearance and demeanor.

Qualifications

• High School Diploma or equivalent.
• Proficient with Internet and Microsoft Office (Word, Excel, PowerPoint, Outlook).
• Excellent written and oral communication and customer service.
• Able to build relationships with clinicians, staff and the public.
• Experience with EMR and healthcare terminology is preferred.

Responsibilities

• Collect and verify demographic, insurance and financial information; enter into EMR.
• Register patients, handle check-in/out, scheduling and follow-ups.
• Collect co-pays and past due balances; reconcile daily money.
• Route inquiries, answer phones, and assist with forms and portals.
• Maintain confidentiality and HIPAA compliance at all times.

Skills

Customer service

Communication

Multitasking

Attention to detail

Teamwork

HIPAA compliance

Patience under pressure

Education

High School Diploma

Associate’s Degree

Tools

Microsoft Office

EMR software

Job description

clearway Front Desk Representative sought in Frederick, MD to facilitate patient information flow, register patients, process payments, and manage appointments. You will handle EMR data entry, insurance demographics, and patient communications with a focus on accuracy and service excellence.

Ideal candidates demonstrate excellent communication, organization and HIPAA compliance, and can multi-task in a busy practice environment while maintaining a professional appearance and demeanor.