Patient Access Registrar — Warm, Efficient Registration

Mclaren-Health-Care; Detroit (MI); On-site; USD 32,000 - 42,000; Full time

Job summary

McLaren Health Care, headquartered in Grand Blanc, Michigan, seeks a Patient Access Registrar to support registration and admission processes in the EMR system. The role requires accurate demographic/financial data capture and friendly patient greetings as part of a smooth front-line experience.

Responsibilities include collecting information, guiding patients, ensuring compliance, and assisting with electronic tools.

Qualifications

• High school diploma or equivalent required.
• 1-year experience in a customer service role or health care industry.

Responsibilities

• Register patients in EMR with demographic and financial data, ensuring accurate documentation.
• Greet customers promptly with a warm and friendly reception.
• Collect and document all required demographic and financial information.
• Guide patients to the appropriate setting and explain delays.
• Maintain professionalism and diplomacy per department policy.
• Estimate and collect copays, deductibles and other patient obligations.
• Ensure compliance with hospital and department plans and Meaningful Use requirements.
• Assist with electronic registration tools as available.
• Perform duties as assigned by Management.

Skills

Customer service

Healthcare knowledge

Professionalism

Education

High school diploma or equivalent

Tools

Windows

Excel

Word

Outlook

Cerner

EPIC

EMR system

Job description

McLaren Health Care, headquartered in Grand Blanc, Michigan, seeks a Patient Access Registrar to support registration and admission processes in the EMR system. The role requires accurate demographic/financial data capture and friendly patient greetings as part of a smooth front-line experience.

Responsibilities include collecting information, guiding patients, ensuring compliance, and assisting with electronic tools.