Patient Access Navigator – Registration & Billing Support

McLaren Health Care; Detroit (MI); On-site; USD 21,000 - 30,000; Full time

Job summary

McLaren Health Care in Detroit, MI is seeking a Patient Access Registrar to ensure smooth and timely registration/admission. You will perform accurate EMR-based registration, collect demographics and financial data, verify eligibility, and guide patients through the check-in process.

The role requires a high school diploma and at least one year in a customer service or health-care setting. Proficiency with Windows and EMR systems (Cerner/EPIC) is preferred, with a focus on professionalism and

Qualifications

• High school diploma or equivalent required.
• 1 year of experience in customer service or health care industry.

Responsibilities

• Accurately registers patients in EMR with demographic and financial data.
• Greet customers promptly with a warm and friendly reception.
• Collects required demographic and financial information and documents it.
• Direct patients to appropriate setting and explain delays as needed.
• Estimate and collect copays, deductibles, and other financial obligations.

Skills

Customer Service

EMR familiarity

Interviewing

Data collection

Education

High school diploma

Tools

Cerner EMR

EPIC EMR

Windows

Job description

McLaren Health Care in Detroit, MI is seeking a Patient Access Registrar to ensure smooth and timely registration/admission. You will perform accurate EMR-based registration, collect demographics and financial data, verify eligibility, and guide patients through the check-in process.

The role requires a high school diploma and at least one year in a customer service or health-care setting. Proficiency with Windows and EMR systems (Cerner/EPIC) is preferred, with a focus on professionalism and