Patient Access Registrar - Compassionate Front Desk

Roxborough Memorial Hospital; East Norriton Township (Montgomery County); On-site; USD 32,000 - 42,000; Full time

Job summary

Suburban Community Medical Group is seeking a Patient Account Registrar to be the first point of contact for patients, physicians and staff in a busy outpatient setting. You will manage phone inquiries, collect demographics and insurance details, verify insurance eligibility, and route messages accurately using our practice management system.

The role requires strong interpersonal skills, data entry accuracy, calendar management, and a commitment to high-quality patient service in a fast-paced

Qualifications

• Six months of outpatient front desk/customer service experience preferred
• High School diploma or equivalent
• Excellent interpersonal and customer service skills
• Keyboarding and basic computer skills required
• Familiarity with electronic practice management systems preferred
• Experience with multi-line phones preferred
• Medical terminology preferred

Responsibilities

• First point of phone contact for patients, physicians, and staff
• Collect and update demographics and insurance information
• Verify health plan eligibility
• Take complete and accurate messages and route them
• Schedule appointments using the electronic practice management system
• Perform other clerical duties as needed to support daily clinic operations

Skills

Outpatient front desk

Phone etiquette

Administrative support

Medical terminology

Keyboarding

ACD phone systems

Education

High School diploma

Tools

Practice management system

Job description

Suburban Community Medical Group is seeking a Patient Account Registrar to be the first point of contact for patients, physicians and staff in a busy outpatient setting. You will manage phone inquiries, collect demographics and insurance details, verify insurance eligibility, and route messages accurately using our practice management system.

The role requires strong interpersonal skills, data entry accuracy, calendar management, and a commitment to high-quality patient service in a fast-paced