Patient Access & Referral Specialist

AdventHealth; Houston (TX); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Paid Time Off from Day One

403-B Retirement Plan

Parental Leave (4 Weeks)

Career Development

Whole Person Well-being Resources

Mental Health Resources and Support

Pet Benefits

Job summary

AdventHealth is seeking a full-time administrative professional in Tampa, FL to support patient admissions and coordination across clinical staff. The role emphasizes accurate record-keeping, scheduling, and family communication within a faith-based health system.

The ideal candidate will have strengths in EMR usage, MS Office, and medical terminology, with 3+ administrative experience in healthcare. This on-site position offers comprehensive benefits from day one.

Qualifications

• Knowledge of electronic medical record (EMR) systems.
• Ability to complete Hospice of the Comforter Orientation and Training.
• Proficient in Microsoft Word, Excel, PowerPoint and Outlook.
• Understanding of medical terminology.
• Ability to think critically about the admission process.

Responsibilities

• Communicates information to and from clinical staff and updates patient records.
• Orders equipment or supplies as requested by clinical staff.
• Updates patient records throughout admission.
• Checks scheduler systems to ensure appointments are correct.
• Contacts patients or referral sources to schedule nurse visits for admission.
• Participates in meetings and trainings as required.
• Creates daily triage reports and emails staff about admissions and referrals.
• Obtains consents or provides information to patients’ families as needed.
• Provides telephonic support to patient referral sources for admissions.
• Documents demographic information and plans of care in EMR.

Skills

EMR Knowledge

Hospice Orientation

MS Office Suite

Medical Terminology

Critical Thinking

Education

High School Diploma or Equivalent

Associate Degree (Preferred)

Job description

AdventHealth is seeking a full-time administrative professional in Tampa, FL to support patient admissions and coordination across clinical staff. The role emphasizes accurate record-keeping, scheduling, and family communication within a faith-based health system.

The ideal candidate will have strengths in EMR usage, MS Office, and medical terminology, with 3+ administrative experience in healthcare. This on-site position offers comprehensive benefits from day one.