Patient Access & Phlebotomy Specialist II

Riverside Healthcare; Kankakee (IL); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

Paid Time Off

Health benefits

HSA/FSAs

Retirement plans

Educational assistance

Job summary

Riverside Healthcare in Kankakee, Illinois, is seeking a Patient Access Healthcare Associate II to manage patient registration, insurance verification, and specimen processing in a fast-paced setting.

The role requires strong customer service, EHR proficiency, and phlebotomy skills, with adherence to EMTALA and HIPAA regulations. Competitive benefits and a path for growth are offered.

Qualifications

• High school diploma or equivalent.
• Phlebotomy certification or 1 year phlebotomy experience.
• Experience with registration, insurance verification, and HIPAA/ EMTALA compliance.

Responsibilities

• Register patients accurately and collect demographic, insurance, and clinical data.
• Verify insurance coverage and obtain precertification.
• Provide concierge-style customer service to patients.
• Perform phlebotomy and process specimens.
• Maintain compliant patient records per HIPAA/ EMTALA.
• Assist with patient flow and pre-test instructions.
• Assist training of new staff.

Skills

Patient access

Registration

Insurance verification

Phlebotomy

Customer service

EHR proficiency

Education

High school diploma or equivalent

Phlebotomy certification or 1 year phlebotomy experience

Tools

EHR software

Job description

Riverside Healthcare in Kankakee, Illinois, is seeking a Patient Access Healthcare Associate II to manage patient registration, insurance verification, and specimen processing in a fast-paced setting.

The role requires strong customer service, EHR proficiency, and phlebotomy skills, with adherence to EMTALA and HIPAA regulations. Competitive benefits and a path for growth are offered.