Patient Access Operations Supervisor

Cooper University Health Care; Camden (NJ); On-site; USD 34,000 - 59,000; Full time

Job summary

Cooper Norcross Health in Camden, NJ is seeking a Supervisor of Patient Access to oversee hospital registration areas, Emergency Department access, and affiliated diagnostic centers, ensuring smooth patient flow and compliant financial counseling.

The role coordinates staffing, trains staff, and ensures accurate insurance verification, pre-certification/authorization, and network eligibility while maintaining service levels and regulatory compliance.

Qualifications

• 3 years experience in healthcare revenue cycle, emergency room, hospital admissions, or high-volume physician office.
• Prior supervisory experience.
• Strong communication, organizational and interpersonal skills.
• Detail oriented; ability to multi-task using multiple information systems.
• Basic knowledge of medical terminology, diagnostic and procedural codes.

Responsibilities

• Supervises and supports operations of all patient access functions.
• Manages daily activities and staffing, assignments, and training.
• Ensures accurate identification of managed care plans, network eligibility, and billing compliance.

Skills

Strong communication

Organizational skills

Interpersonal skills

Detail oriented

Multi-tasking

Education

High school diploma

Some college

Job description

Cooper Norcross Health in Camden, NJ is seeking a Supervisor of Patient Access to oversee hospital registration areas, Emergency Department access, and affiliated diagnostic centers, ensuring smooth patient flow and compliant financial counseling.

The role coordinates staffing, trains staff, and ensures accurate insurance verification, pre-certification/authorization, and network eligibility while maintaining service levels and regulatory compliance.