Patient Access Operations Manager

umiami; Town of Florida (NY); On-site; USD 75,000 - 95,000; Full time

Job summary

The University of Miami/UHealth Department of Clinical Access seeks a Manager, Patient Access to lead the Patient Access Department, ensuring smooth patient entry and accurate business information while securing payment for services rendered.

The role supervises staff, coordinates registration and data entry, reviews insurance verifications, and implements department strategies in alignment with university policies. A 24-hour staffing model and budget responsibilities are included.

Qualifications

• Bachelor’s degree in related field.
• Minimum 3 years of relevant experience.

Responsibilities

• Oversees recruitment, supervision, training, and performance reporting of Patient Access staff.
• Manages day-to-day patient registration, data entry, and payment collection processes.
• Ensures accurate insurance verification and chart documentation prior to clinic dates.
• Acts as department expert on registration, insurance verifications, and documentation guidelines.
• Maintains adequate staffing on a 24-hour basis.
• Contributes to annual department budgeting and strategic initiatives.
• Ensures internal controls align with university policies and procedures.
• Trains staff on controls and policy compliance.

Skills

Leadership

Staff supervision

Operations management

Strategic planning

Team training

Education

Bachelor's degree in related field

Job description

The University of Miami/UHealth Department of Clinical Access seeks a Manager, Patient Access to lead the Patient Access Department, ensuring smooth patient entry and accurate business information while securing payment for services rendered.

The role supervises staff, coordinates registration and data entry, reviews insurance verifications, and implements department strategies in alignment with university policies. A 24-hour staffing model and budget responsibilities are included.