Patient Access Specialist (On-Site) (H)

University of Miami; Miami (FL); On-site; USD 42,000 - 56,000; Full time

Job summary

University of Miami seeks an On-Site Patient Access Specialist to support front end revenue cycle and clinic operations. You will obtain and verify demographic, financial, and insurance details to secure financial clearance for scheduled accounts, while coordinating with scheduling and clinical teams to optimize patient flow.

The role requires strong attention to detail, discretion with confidential information, and at least 3 years of relevant experience.

Qualifications

• High school diploma or equivalent required.
• Minimum 3 years of relevant experience.
• Knowledge of basic accounting principles.
• Ability to handle confidential information with discretion.

Responsibilities

• Collect and enter demographic, financial, and clinical information for financial clearance.
• Contact patients' families or physicians for missing insurance details.
• Verify insurance and eligibility; notify patient and physician if needed.
• Coordinate with scheduling to identify add-on patients.
• Obtain authorizations, pre-certifications, and referrals.
• Inform patients of liabilities before service and collect funds.
• Maintain accurate records and documentation in the system.
• Serve as lead resource for lower level staff.
• Adhere to policies and safeguard university assets.

Skills

Attention to detail

Communication

Confidential data handling

Team collaboration

Education

High school diploma or equivalent

Job description

Current Employees:If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position, please review this tip sheet .The University of Miami/UHealth Department of Clinical Access has an exciting opportunity for a full-time Patient Access Specialist.Core Job Summary:The Patient Access Specialist (On-Site) is responsible for coordinating a wide range of complex dutiesthat support front end revenue cycle and clinic functions for hospital and clinic operations that impactthe patient experience. Serves as functional expert for department peers and oversees team adherencewith established policies and procedures.Core Responsibilities:Obtains, confirms, and enters demographic, financial, and clinical information necessary for financial clearance of scheduled patient accounts.Contacts patients’ families or physicians’ offices to obtain missing insurance information.Verifies insurance and confirms insurance eligibility of patient coverage benefits, notifying patient and referring physician in the event of failed eligibility.Collaborates with scheduling departments to identify add-on patients.Obtains necessary authorizations, pre-certifications, and referrals.Notifies patients of liabilities prior to date of service and collects funds.Maintains appropriate records, files, and accurate documentation in the system of record.Serves as a lead resource for lower level Patient Access Representatives.Recommends new approaches to management for enhancing performance and productivity.Adheres to University and unit-level policies and procedures and safeguards University assets.This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.Core Qualifications:High school diploma or equivalent requiredMinimum 3 years of relevant experience requiredKnowledge, Skills and Attitudes:Knowledge of generally accepted accounting procedures and principles.Skill in completing assignments accurately and with attention to detail.Ability to process and handle confidential information with discretion.Ability to work independently and/or in a collaborative environment.Ability to communicate effectively in both oral and written form.Any relevant education, certifications and/or work experience may be considered.The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.Job Status:Full timeEmployee Type:Staff