Patient Access Operations Leader

Sinai-Grace Hospital; Detroit (MI); On-site; USD 90,000 - 120,000; Full time

Job summary

Sinai-Grace Hospital is seeking a Patient Access Supervisor to lead daily operations across registration and financial clearance activities. The role emphasizes budgeting, cost management, and driving performance metrics while supervising staff and ensuring adherence to hospital policies.

The position requires healthcare supervisory experience, a college degree preferred, and strong leadership and communication skills to collaborate with the Director and CFO to improve processes and outcomes.

Qualifications

• High School Diploma or equivalent.
• College degree preferred.
• 3-5 years of Health Care Supervisory experience preferred.
• Extensive knowledge of the relationship between Admitting, Clinical Areas, Financial Areas, and pre-service and point-of-service financial clearance activities.

Responsibilities

• Lead daily Patient Access operations and assist in planning for Registration process areas.
• Develop and implement action plans; manage staffing, training and supervision of staff.
• Monitor operational metrics to meet goals, SLAs and budget guidelines.
• Enforce hospital policies and develop new procedures in line with corporate guidelines.
• Communicate effectively with Director and CFO; identify deficits and propose improvements.

Skills

Leadership

Interpersonal skills

Organizational skills

Revenue Cycle Management

Communication skills

Operational metrics

Education

High School Diploma

College degree

Healthcare supervisory experience

Tools

Health Care IT systems

Job description

Sinai-Grace Hospital is seeking a Patient Access Supervisor to lead daily operations across registration and financial clearance activities. The role emphasizes budgeting, cost management, and driving performance metrics while supervising staff and ensuring adherence to hospital policies.

The position requires healthcare supervisory experience, a college degree preferred, and strong leadership and communication skills to collaborate with the Director and CFO to improve processes and outcomes.