Patient Access & Onboarding Specialist

Option Care Health, Inc.; Little Rock (AR); On-site; USD 40,000 - 56,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

401K with company match

HSA company match

Flexible spending accounts

Tuition reimbursement

MyFlexPay

Family support

Mental health services

Company paid life insurance

Award/recognition programs

Job summary

Option Care Health, Inc. is seeking a Patient Registration / Patient Access Specialist to streamline new patient onboarding and transition to our home infusion services.

You will collaborate with Sales, pharmacy, and nursing to ensure smooth discharge, documentation, and access to financial assistance when needed. The role emphasizes multitasking, attention to detail, and customer service excellence in a fast-paced healthcare setting.

Qualifications

• High school diploma or equivalent is required.
• Minimum of two years of related experience required.

Responsibilities

• Engages with patient, referral source, sales, pharmacy, and nursing to coordinate discharge and secure nursing and delivery.
• Creates, communicates and obtains all required documentation for new referrals.
• Secures patient’s upfront payment including assisting patients to find avenues for payment where needed (identifies opportunities and directs patient to financial assistance program).
• Supports the ongoing activities needed to ensure clean claims on hold and denial management (follow-up on paperwork where missing).
• Assist Patient Registration Supervisor and Manager with special assignments as needed.

Skills

Customer service

Multitasking

Attention to detail

Interpersonal communication

Job description

Option Care Health, Inc. is seeking a Patient Registration / Patient Access Specialist to streamline new patient onboarding and transition to our home infusion services.

You will collaborate with Sales, pharmacy, and nursing to ensure smooth discharge, documentation, and access to financial assistance when needed. The role emphasizes multitasking, attention to detail, and customer service excellence in a fast-paced healthcare setting.