Patient Access & Office Support Specialist (Part-Time)

Riverside Health; Newport News (VA); On-site; USD 22,000 - 29,000; Part time

Job summary

Riverside Health System is seeking an Office Assistant - Staffing Support (PRN) in Newport News, VA. This part-time role supports insurance eligibility, patient registration, and reception duties, including greeting patients, answering phones, and returning messages.

You will also assist with chart prep, referrals, and scheduling while ensuring accuracy and compliance. The position offers a flexible schedule and a team-focused environment within Riverside Health System.

Qualifications

• High school diploma or equivalent preferred.
• Medical office experience preferred.

Responsibilities

• Ensure patient registrations and demographics are accurate and updated as needed.
• Monitor daily schedule and reschedule appointments when necessary.
• Obtain referrals and insurance information required for visits.
• Complete clerical chart prep and print visit summaries, receipts, and related documents.
• Report potential compliance concerns to the appropriate person.
• Assist with process improvements to improve service quality.

Skills

Medical Office Experience

Phone Etiquette

Education

High School Diploma or Equivalent

Job description

Riverside Health System is seeking an Office Assistant - Staffing Support (PRN) in Newport News, VA. This part-time role supports insurance eligibility, patient registration, and reception duties, including greeting patients, answering phones, and returning messages.

You will also assist with chart prep, referrals, and scheduling while ensuring accuracy and compliance. The position offers a flexible schedule and a team-focused environment within Riverside Health System.