Patient Access & Office Operations Associate

Riverside Diagnostic Center - Hampton; Newport News (VA); On-site; USD 2,314,000 - 3,007,000; Full time

Job summary

Riverside Health System seeks an administrative staff member in Newport News, VA to support patient registration, scheduling, and insurance verification. The role emphasizes accuracy, patient-focused service, and teamwork within the care environment.

The position requires a High School Diploma or GED, with a preferred Associate degree in Business or related field and at least 1 year of related office experience.

Qualifications

• High School Diploma or GED is required.
• Associates Degree in Business or related field preferred.
• Minimum 1 year of related office experience preferred.

Responsibilities

• Registers patients and handles appointment scheduling and payments.
• Verifies insurance and authorizations; enters data into the system.
• Answers phones and supports team with onboarding and training.
• Maintains office equipment and supplies to support facility operations.

Skills

Data entry

Customer service

Phone coordination

Office administration

Education

High School Diploma or GED

Associates Degree in Business or related field

Job description

Riverside Health System seeks an administrative staff member in Newport News, VA to support patient registration, scheduling, and insurance verification. The role emphasizes accuracy, patient-focused service, and teamwork within the care environment.

The position requires a High School Diploma or GED, with a preferred Associate degree in Business or related field and at least 1 year of related office experience.