Patient Access & Office Ops Specialist - Primary Care

Ascension; Pensacola (FL); On-site; USD 37,000 - 43,000; Full time

Benefits offered by this job

Comprehensive health coverage: medical

Dental and vision insurance

Prescription coverage and HSA/FSA

Employer-matched 403(b)

Paid time off and holidays

Tuition reimbursement

Employee Assistance Program

Parental leave and family benefits

Flexible transportation options

Job summary

Ascension Sacred Heart Medical Group in Pensacola, FL is seeking a friendly administrative professional for the Primary Care front desk. The role involves greeting patients, verifying demographics, and handling insurance authorizations and referrals.

You will coordinate appointment scheduling, process charges, collect co-pays, and reconcile daily reports. A strong focus on accuracy, customer service, and teamwork is essential in this full-time day shift position.

Qualifications

• High School diploma or equivalent required or 1 year of applicable job experience.
• Healthcare office experience is a plus.
• Familiarity with patient check-in/check-out and insurance verification is preferred.

Responsibilities

• Greet patients and visitors at check-in and check-out.
• Verify patient demographics and insurance information.
• Coordinate scheduling and confirm patient appointments.
• Submit charges and collect co-pays, reconciling daily reports.
• Provide general administrative support across the department.

Skills

Patient greeting

Data entry

Customer service

Education

High School diploma

1 year experience

Tools

EHR systems

Billing software

Scheduling software

Job description

Ascension Sacred Heart Medical Group in Pensacola, FL is seeking a friendly administrative professional for the Primary Care front desk. The role involves greeting patients, verifying demographics, and handling insurance authorizations and referrals.

You will coordinate appointment scheduling, process charges, collect co-pays, and reconcile daily reports. A strong focus on accuracy, customer service, and teamwork is essential in this full-time day shift position.