Patient Access Specialist: Calm, Compassionate Care

R1 RCM, Inc.; Pensacola (FL); Presencial; USD 22.000 - 29.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive benefits package

Descripción de la vacante

R1 RCM, Inc. is seeking a Patient Access Representative at Ascension Sacred Heart Pensacola. You will be the first point of contact for patients, ensuring fast, compassionate, and accurate access to care in a busy setting.

Responsibilities include check-in across multiple systems, gathering patient information, and collaborating with care teams to smooth patient flow. No healthcare background? We’ll train you and support your growth within R1.

Formación

• High School Diploma or GED.
• Experience with patient access, medical registration, insurance verification, or front desk is a plus.

Responsabilidades

• Provide exceptional customer service and assist patients and families with check-in across multiple computer systems.
• Answer phones and gather accurate patient information quickly in a fast-paced environment.
• Support timely access to care by minimizing delays in registration and answering questions with confidence, clarity, and compassion.
• Build trust with patients during moments when they may be ill, anxious, or overwhelmed.
• Navigate diverse insurance plans and coverage details, enter demographics and medical data, collect co-pays and provide cost estimates when applicable.

Conocimientos

Customer service

Communication

Multitasking

Attention to detail

Insurance verification

Educación

High School Diploma or GED

Descripción del empleo

R1 RCM, Inc. is seeking a Patient Access Representative at Ascension Sacred Heart Pensacola. You will be the first point of contact for patients, ensuring fast, compassionate, and accurate access to care in a busy setting.

Responsibilities include check-in across multiple systems, gathering patient information, and collaborating with care teams to smooth patient flow. No healthcare background? We’ll train you and support your growth within R1.