Medical Office Operations Specialist

Henry Ford Health; Linden (MI); On-site; USD 32,000 - 42,000; Full time

Job summary

Henry Ford Health is seeking an Office Operations Assistant for Family Medicine in Linden, MI. This full-time role supports patient reception, scheduling, and administrative tasks in a medical office.

The candidate will greet patients, verify demographic information, obtain insurance precertifications, process chart requests, and manage daily charges and deposits. Strong clerical and customer service skills are essential.

Qualifications

• Strong customer service and clerical skills.
• Ability to verify demographic information and manage appointments.
• Experience in a medical office is a plus.

Responsibilities

• Greet patients and visitors, check in/out, and obtain necessary documentation.
• Verifies and enters demographic information.
• Obtains and verifies insurance authorizations/precertification.
• Completes medical record release requests and schedules/confirms patient appointments.
• Enters, reviews and submits charges for patient procedures and services; collects co-pays and reconciles daily deposits.
• Provides general office and clerical support to the assigned area.

Skills

Customer service

Administrative support

Clerical work

Education

High School diploma equivalency

1 year of applicable experience

Job description

Henry Ford Health is seeking an Office Operations Assistant for Family Medicine in Linden, MI. This full-time role supports patient reception, scheduling, and administrative tasks in a medical office.

The candidate will greet patients, verify demographic information, obtain insurance precertifications, process chart requests, and manage daily charges and deposits. Strong clerical and customer service skills are essential.