Family Medicine Office Operations Assistant

Henry-Ford-Health-2; Mount Morris Charter Township (MI); On-site; USD 38,000 - 46,000; Full time

Job summary

Henry Ford Health in Detroit is seeking an Office Operations Assistant in Family Medicine to support patient flow and administrative tasks in a busy clinic. The role focuses on check-in, scheduling, and clerical duties to ensure smooth daily operations.

You will greet patients, verify information, process charges, and assist with documents while providing friendly, efficient service and contributing to a positive patient experience.

Qualifications

• High School diploma equivalency OR 1 year of applicable cumulative job-specific experience.

Responsibilities

• Greet patients and visitors, check patients in and out, and obtain necessary documentation.
• Verify and enter demographic information, and obtain insurance authorizations/precertification.
• Complete medical record release requests and schedule/confirm patient appointments.
• Enter, review, and submit charges for patient procedures and services daily.
• Collect co-payments and reconcile all daily reports and deposits for accuracy.
• Provide general office and clerical support to your assigned area.

Job description

Henry Ford Health in Detroit is seeking an Office Operations Assistant in Family Medicine to support patient flow and administrative tasks in a busy clinic. The role focuses on check-in, scheduling, and clerical duties to ensure smooth daily operations.

You will greet patients, verify information, process charges, and assist with documents while providing friendly, efficient service and contributing to a positive patient experience.