Patient Experience & Office Operations Associate

Henry Ford Health; Mount Morris (MI); Sur place; USD 30 000 - 42 000; Plein temps

Résumé du poste

Henry Ford Health in Mount Morris, MI is seeking an Office Operations Assistant to support Family Medicine with essential administrative tasks. You will greet patients, manage check-in/out, and organize documentation.

This role emphasizes accurate data entry, scheduling, and insurance preauthorizations, contributing to smooth daily operations and positive patient experiences in a busy medical office.

Qualifications

• High School diploma equivalency OR 1 year of applicable cumulative job-specific experience.

Responsabilités

• Greet patients and visitors, check patients in and out, and obtain necessary documentation.
• Verify and enter demographic information, and obtain insurance authorizations/precertification.
• Complete medical record release requests and schedule/confirm patient appointments.
• Enter, review, and submit charges for patient procedures and services daily.
• Collect co-payments and reconcile all daily reports and deposits for accuracy.
• Provide general office and clerical support to your assigned area.

Connaissances

Customer service

Administrative support

Formation

High School diploma equivalency

Description du poste

Henry Ford Health in Mount Morris, MI is seeking an Office Operations Assistant to support Family Medicine with essential administrative tasks. You will greet patients, manage check-in/out, and organize documentation.

This role emphasizes accurate data entry, scheduling, and insurance preauthorizations, contributing to smooth daily operations and positive patient experiences in a busy medical office.