Patient Access Navigator - Seamless Registration & Support

The Rector & Visitors of the University of Virginia; Zion Crossroads (VA); On-site; USD 28,000 - 47,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Paid Time Off

Retirement Savings

Disability Insurance

Health Savings Plans

Job summary

The Rector & Visitors of the University of Virginia is seeking a Patient Access Coordinator to ensure seamless registration, verify insurance, and guide patients through financial resources in a fast-paced outpatient setting.

The role emphasizes accurate data entry, excellent communication, and a commitment to delivering compassionate service to diverse patients across UVA Health facilities.

Qualifications

• High School Diploma or Equivalent required.
• 2+ years of directly relevant experience required.
• Licensure not required.

Responsibilities

• Welcoming patients and completing registration and check-in processes.
• Verifying demographic information, insurance coverage, and required documentation.
• Collecting patient signatures and ensuring registration records are complete and accurate.
• Assisting patients with financial assistance resources and helping eligible individuals navigate application processes.
• Supporting scheduled appointments as well as walk-in services including laboratory visits, imaging, EKGs, and other outpatient services.
• Responding to departmental communications, workflow updates, and system changes.

Skills

Communication skills

Attention to detail

Education

High School Diploma or Equivalent

Job description

The Rector & Visitors of the University of Virginia is seeking a Patient Access Coordinator to ensure seamless registration, verify insurance, and guide patients through financial resources in a fast-paced outpatient setting.

The role emphasizes accurate data entry, excellent communication, and a commitment to delivering compassionate service to diverse patients across UVA Health facilities.